MS-080: Employee Experience Platform Specialist

Tämän kurssin opiskelijat ovat kiinnostuneita työntekijäkokemuksista tai Microsoft Vivasta ja haluavat oppia arvioimaan, suunnittelemaan, strategisoimaan, ja hallitsemaan digitaalisia työntekijäkokemuksia käyttäen Microsoft Viva, Microsoft Teams, SharePoint ja Power Platform alustoja. Opiskelija työskentelee yhteistyössä useiden tiimien kanssa suunnitellakseen ja toteuttaakseen uusia digitaalisia työntekijäkokemuksia aiheina perehdytys, uran ja taitojen kehittäminen, palkitseminen ja tunnustaminen, työntekijöiden hyvinvointi ja työntekijöiden sitouttaminen.

Opiskelijoilla tulisi olla perusosaamista Microsoftin teknologioista, mukaan lukien Microsoft 365, Teams, SharePoint. Ymmärrys Microsoft Vivan ominaisuuksista ja mahdollisuuksista on eduksi. Heillä voi olla kokemusta yhdessä tai useammassa seuraavista osa-alueista: henkilöstöresurssit, henkilöstön kehittäminen, muutoksenhallinta, tietotekniikka tai kulttuurin kehittäminen.

Module 1: Design digital employee experiences

• Evaluate existing systems and identify requirements
• Identify stakeholders and users
• Recommend employee experience solutions and strategies

Module 2: Introduction to the Microsoft Viva suite

• Describe the four experience areas of Connection, Growth, Purpose, and Insights supported by Viva.
• Explain what Microsoft Viva apps are.
• Identify resources needed to set up each Viva app.
• Create an adoption plan to use Viva to solve business scenarios for the four employee experience areas of Connection, Insight, Purpose, and Growth.

Module 3: Introduction to Viva Connections

• Describe the main features of Viva Connections
• List technical requirements/prerequisites for Viva Connections implementation
• Explain the differences between desktop and mobile experiences
• Identify 2-3 business use cases for Viva Connections

Module 4: Plan for Viva Connections

• Identify key stakeholders for the deployment of Viva Connections
• Align and prioritize scenarios for Viva Connections
• Plan and design for the Dashboard, the Feed, and Resources by scenarios and audiences
• Consider how your organization will scale adoption

Module 5: Design skilling and growth experiences with Viva Learning

• Assess your organization’s existing learning experiences.
• Plan and strategize for Viva Learning.
• Coordinate the implementation of Viva Learning.
• Recommend an adoption strategy for Viva Learning.

Module 6: Guided Project – Create featured set of content in Viva Learning

• Manage permissions and content sources for Viva Learning.
• Manage SharePoint as a content source.
• Build a new featured set of content in Viva Learning.

Module 7: Design productivity and wellbeing experiences with Viva Insights

• Identify core team and business stakeholders
• Assess existing employee productivity and wellbeing solutions
• Define goals and target scenarios
• Coordinate setup and configuration of Viva Insights
• Understand best practices for communication and adoption planning

Module 8: Introduction to Viva Topics

• Describe how AI interacts with Viva Topics
• Identify the administrator scenarios for Viva Topics
• Optimize your SharePoint environment to take advantage of Viva Topics
• Sign up for a trial of Viva Topics
• Create a Topic center & assign licenses
• Change the name of the Topic center

Module 9: Plan roles, automation, and training for Viva Topics

• Describe the different Viva Topics roles.
• Identify scenarios you can automate.
• List the skills your users need to get the most out of Viva Topics.

Module 10: Role of an OKR Champion

• Define the role of an OKR Champion
• Name and describe the four key responsibilities of an OKR Champion.
• Identify three strategies for effective communication.
• Identify the three timeframes for sending out resources and where to find these resources.

Module 11: Learn OKR essentials with Viva Goals

• Define the key components of an OKR and articulate how they fit together in the OKR framework.
• Identify the five OKR Superpowers and how to leverage them.
• Explain best practices for getting started with OKRs and Viva Goals, including key phases of change management.