Tommi is an experienced project management professional with over 15 years of experience in Microsoft Dynamics and customer relationship management (CRM). He has been responsible for defining and implementing several versions of Dynamics CRM in an international organization.
In addition to project management, Tommi has led technical development teams and, together with the business, designed and deployed new features for CRM system users.
Certifications
- Microsoft Certified Trainer (MCT)
- MB-210: Microsoft Dynamics 365 Sales Functional Consultant Associate
- MB-910: Microsoft Dynamics 365 Fundamentals (CRM)
- PL-900: Microsoft Power Platform Fundamentals
- MB-220: Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant
- MB-920: Microsoft Dynamics 365 Fundamentals (ERP)
- PL-200: Microsoft Power Platform Functional Consultant
- MB-230: Microsoft Dynamics 365 Customer Service Functional Consultant
- MB-240: Microsoft Dynamics 365 Field Service Functional Consultant
- MB-280: Dynamics 365 Customer Experience Analyst Associate