Improving Service Delivery
Bring your company’s customer visits into the digital era!
If your company’s services at the customer’s premises take advantage of digitalization, you will get many benefits. Resource management, scheduling, service planning, route planning, and more can work flawlessly together.
As private individuals, we already do most things digitally. Banking, home sales, health services – all these things can be done from your smartphone.
But is your company’s after-sales service lagging behind this development, what about optimizing customer visits? Have you heard from your staff that they are frustrated filling out tables by hand or that customers have to wait for services at home on a certain day, but the given time window is between 8 a.m. and 4 p.m.? With well-functioning field services, you can ensure that the right services are in the right place, at the right time. You also save time and money on the necessary spare parts, working hours and driving time, as they are always invoiced and recorded correctly.
Fieldwork and its development
Check out the Sulava workshop!
Do you want to book an opportunity workshop for your company? The aim of the workshop is to determine the suitability of the solution produced for the Microsoft Power Platform environment (Power PPM) and its usability for monitoring strategic projects/goals, as well as the organization’s readiness to implement the solution.
Read Sulava’s recent blog posts:
The new tomorrow of change management.
How to manage change so that projects are not left halfway? Read Sulava’s blog about change management, its pitfalls and opportunities.
How to link investments and resource utilisation with strategic objectives?
Read Sulava’s blog post on how strategic management succeeds with the right metrics and tools.
Sulava Advisor Services – Continuous services
Ensure that your Microsoft platform supports your business goals and that the challenges you face are resolved quickly and reliably.
Your organization has the necessary knowledge of all existing and future services and functions. Choose from our services according to your needs.
We offer a wide range of training opportunities related to Microsoft technologies!
You can take part in our public training sessions or we can tailor the training to suit your needs.
Work at Sulava?
Would you like to work at Sulava? We are constantly looking for new people to join us! Read more about Sulava as an employer and our open positions. If you are interested, you can submit your application right away!