Azure Support Engineer ymmärtää, kuinka liiketoiminnan arvokkaat tiedot tulee suojata sisäisiltä ja ulkoisilta riskeiltä. Tämä kurssi auttaa sinua ymmärtämään miten toimia, kun kohtaat ongelmia varmuuskopioinnissa tai palautuksessa.
Ennen kurssille osallistumista opiskelijalla tulisi olla kokemusta verkko-ominaisuuksista ja hybridiympäristöistä, mukaan lukien reititys, käyttöoikeudet ja tilin rajoitukset.
Module 1: Troubleshoot business continuity with Microsoft Azure
Businesses rely on data and if systems fail, data backups must be reliable so that data can be recovered. This module covers some of the issues you may encounter when troubleshooting Azure backup and recovery.
Learning objectives:
- Troubleshoot Azure backup and recovery issues
- Restart a failed backup
Module 2: Troubleshoot name resolution issues in Microsoft Azure
Name resolution is the process of matching the name of a computer to its network address. This module looks at name resolution issues for public networks, private networks, and internal networks that connect to Azure.
Learning objectives:
- Troubleshoot Azure internal name resolution issues
- Troubleshoot public DNS issues
Module 3: Troubleshoot cloud and hybrid connectivity in Microsoft Azure
Troubleshooting cloud and hybrid connectivity includes Microsoft ExpressRoute, Azure virtual networks, and Azure Virtual WAN. This module enables you to manage and troubleshoot different network configurations to support your organization’s needs.
Learning objectives:
- Troubleshoot ExpressRoute connectivity
- Troubleshoot site to site VPNs
- Troubleshoot point to site VPNs
- Troubleshoot virtual network connectivity
- Troubleshoot virtual WAN issues
Module 4: Troubleshoot platform-as-a-service issues in Microsoft Azure
To benefit from Azure PaaS services, you must be able to troubleshoot connectivity issues quickly and effectively both from an on-premises user to an Azure PaaS service and between PaaS services.
Learning objectives:
- Troubleshoot PaaS services
- Troubleshoot PaaS integration issues
Module 5: Troubleshoot authentication and access control issues in Microsoft Azure
Microsoft Azure has a sophisticated authentication and access control system to provide high security. Azure Active Directory (AD) authentication includes Self-service password reset, multifactor authentication, hybrid integration, and passwordless authentication.
Learning objectives:
- Troubleshoot Azure AD authentication
- Troubleshoot hybrid authentication
- Troubleshoot authorization issues
Module 6: Troubleshoot network security issues with Microsoft Azure
Troubleshoot network issues revolving around WAF, NSG, Azure Firewall, latency within a virtual network.
Learning objectives:
- Troubleshoot network security issues
- Troubleshoot NSGs
- Troubleshoot Azure Firewall
- Troubleshoot latency issues within a virtual network
Module 7: Troubleshoot routing, traffic control and load balancing in Microsoft Azure
Troubleshoot network issues revolving around routing and traffic control and load- balancing.
Learning objectives:
- Troubleshoot routing and traffic control
- Troubleshoot load-balancing issues
Module 8: Troubleshoot connectivity issues with virtual machines in Microsoft Azure
Troubleshoot deployment, connectivity, and authorization issues with Azure Bastion and just in time access to Virtual Machines.
Learning objectives:
- Choose between Azure Bastion or just in time VM access
- Troubleshoot issues with Azure Bastion
- Troubleshoot just in time VM access
Module 9: Troubleshoot VPN gateways in Microsoft Azure
Network configuration and the use of Virtual Private Networks (VPNs) is integral to the success of collaborative working. In this module, we’ll look at how to monitor and troubleshoot site-to-site and point-to-site VPNs.
Learning objectives:
- Troubleshoot site to site VPNs
- Troubleshoot point to site VPNs
