Sulava named winner of the 2025 Microsoft Copilot & Agent Partner of the Year Award
Microsoft has named Sulava the global winner in the Copilot & Agent category of its annual Partner of the Year Awards. Sulava was recognized among a global field of Microsoft partners for excellence in innovation and implementation of customer solutions based on Microsoft technology. In the local competition in Finland, Sulava also won the Microsoft 365 Copilot Success category.
Organizations at the global forefront of AI utilization – what drives success?
What have the leading organizations, who are leveraging AI with us at the forefront, included in their training programs to make the sprint in AI utilization and benefit realization possible? Behind it all is a strong leadership understanding of the scale of change and the ability to enable it, the courage to experiment, and ensuring staff competence. The benefits are visible in areas such as meaningful work, productivity, and new business opportunities.
Currently, there is an intense sprint underway to grow understanding and capabilities, preparing for the marathon ahead – the innovation opportunities that AI will offer in the future. Read more in the article which dives into how every organization can get itself into peak condition!
Our Customers
Telenor
The Norwegian telecom operator Telenor and its subsidiary DNA piloted the Microsoft 365 Copilot AI tool with the help of Sulava, involving hundreds of users across the organization.
“Initially, we thought we could handle the implementation on our own, but we quickly realized that we needed help for that. Sulava had a well-structured way of working, and with their help, we gained concrete understanding of the investment’s value and Copilot’s potential”, commented Uzair Shahid, Head of Telenor’s Collaboration & SecOps unit.
City of Tampere
The city of Tampere is a bold pioneer and trying new things is in its DNA. Tampere and the surrounding municipalities adopted Microsoft 365 Copilot with the help of Sulava’s Copilot Adoption Service.
”After the pilot phase, which ended in October 2024, we conducted an extensive user survey, based on which we were able to make profitability calculations. In the survey of over 100 respondents, satisfaction was top-notch, with only one respondent not wanting to continue using M365 Copilot”, says M365 Coordinator Sanna-Kaisa Salonniemi.
The Wellbeing Services County of North Ostrobothnia
The Wellbeing Services County of North Ostrobothnia quickly became an AI adopter with the help of Sulava’s Copilot Adoption Service that begun on the fall of 2024.
“The adoption project truly came to us as a service. Our organization is quite thin for such a comprehensive adoption, so we needed the help of an experienced partner. The trainings and materials were very good, and we wouldn’t have been able to measure the benefits so well on our own for example”, ICT Manager Mikko Sortti comments.
Here’s how we help your organization leverage agentic AI
- Design and execution: We build both lightweight and advanced agents that integrate into business processes
- Skills development: We introduce the possibilities of agents to your staff and offer practical training and learning paths. Skills and enthusiasm spread throughout the organization!
- Governance models and security: We design and implement governance models for agents to ensure secure and controlled deployment
- Support and expert services: We provide ongoing support, facilitation, and expert services for agent development, deployment, and optimization to ensure long-term benefits
- Accelerating your journey from idea to execution: We identify business needs, build a proof-of-concept, and take the agent into production in a controlled and measurable way
We’ve implemented AI agents across a wide range of industries. Check out examples to spark ideas for your own organization’s development!
Our Services for Microsoft 365 Copilot Adoption and Development
Copilot Essentials
Copilot Essentials is a comprehensive service package that makes getting started with Microsoft 365 Copilot smooth, efficient, and impactful. The service combines guided deployment, a wide range of training offerings, and continuous support – all for a fixed price.
With our service, your organization receives high-quality guidance, support, and training for the use and implementation of Microsoft 365 Copilot.
The Copilot Essentials learning portal supports organizations in the deployment and utilization of Copilot. The portal includes, among other things, training and learning paths tailored to different roles.
Copilot Adoption Service
Copilot Adoption Service is continuous full support Copilot adoption and development service for organizations who want to offer the best employee experience with support of generative AI tools by Microsoft.
Our service is based on various use cases and AI-driven automations that equip you with the best tools to measure productivity gains and achieve true competitive advantages.
We take care of the implementation, rollout, preparations, training, and change management. Your only task is to enjoy the benefits of Copilot – we handle everything else!
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Webinar recording: Empower with Copilot & Agents – AI for Smarter Workdays
This free webinar is especially designed for those responsible for AI adoption and skilling or generally advancing modern ways of working. However, everyone interested in enhancing their workday with Copilot and AI agents is welcome to join.
Our experts Silja Penttinen and Lotta Grönlund work at Sulava supporting and coaching customers in AI adoption. The tips and use cases shared in the webinar are tested and proofed among our many customers.
Join us to hear how AI adoption is progressing elsewhere and grab useful tips to support your work!
Guide to EU AI Act – Why does the AI Act apply to every organisation?
AI is changing the way work is done faster than any previous technological revolution. The EU AI Act brings common rules to the whole of Europe.
The essence is simple: AI can be developed and utilised, but not in any way. AI that supports business and works for the benefit of people must be transparent, fair and secure.
What needs to be considered in organizations? Get a comprehensive overview and read the Guide to EU AI Act by Iida Pitkänen.
